::: 목차 :::
보고싶은 글을 선택하면 본문 내용으로 바로 이동하여 볼수 있습니다.
스카이라이프 [Foreigner] Can a foreigner sign up?
Foreigners can sign up after foreign registration card application and credit card authentication done via Direct Shop. You can activate it by yourself at Direct Shop after confirmation of Alien Registration Card(ARC).
스카이라이프 [Foreigner] I am trying to make a mobile subscription, but I can not authenticate myself.
When signing up online, please fill out the registration application form after self-authentication process via credit card(app card or ARS).
※ Check card and AMAX card are unavailable.
스카이라이프 [Foreigner] How do I change my mobile plan?
Launch skylife app or visit skylife.co.kr and select MY SKY > Mobile > Mobile plan, after logging in.
You can also change it through our customer center.
스카이라이프 [Foreigner] How do I change my mobile supplementary service?
Launch skylife app or visit skylife.co.kr and select MY SKY > Mobile > Mobile Supplementary Service, after logging in.
You can also change it through our customer center. Please note that cancellation of supplementary services are only available via customer center.
스카이라이프 [Foreigner] How do I check my mobile data usage?
Launch skylife app or visit skylife.co.kr and select MY SKY > Mobile > Mobile usage check, after logging in.
You can also check it through our customer center.
스카이라이프 [Foreigner] After SkyLife Mobile activated and USIM inserted, Talk and Text(incoming & outgoing) are possible, but data cannot be used.
You need to check whether phone call or data has been blocked on your device first. If both aren't blocked, the USIM may not be detected, so your device registration is required. Please contact the customer center for the registration after checking your IMEI. Nevertheless the data cannot be used, it may be a USIM defect. Please try checking on another device, and if the USIM is still undetected, we will resend a new USIM.
스카이라이프 [Foreigner] After changing number to SkyLife, the bill is too high.
Your previous bills unpaid in other telecommunication service will be charged in Skylife after number transfer.
스카이라이프 [Foreigner] How do I send texts abroad?
Enter <country code + mobile number> to receive or send texts abroad. Please note that extra text fees will be charged, even if you are subscribing unlimited text plan.
스카이라이프 [Foreigner] How can I cancel the mobile plan?
Skylife Mobile's USIM plan does not have a mandatory period of use or mandatory commitment period, so you are free to cancel your subscription any time.
Please contact the Customer Center (1588-3002 (paid) or 114 (free) for the cancellation.
스카이라이프 [Foreigner] How can I change my number?
Please send a copy of "service change application" and ID card to the customer center, then ask for number change. ※ No ID required for credit card authentication
출처: 스카이라이프 FAQ : https://www.skylife.co.kr/center/consult/FAQ